heyAnaya — Your AI front desk for UAE clinics
Home How it works Product Pricing Agencies Talk to Anaya
Industries
DentalAestheticFertilityPediatric
Use cases
Missed callsAfter-hoursNo-showsWhatsAppFollow-ups

A missed call or a slow WhatsApp reply is a patient booked elsewhere.

Anaya is your AI front desk. She answers every call and every WhatsApp — 24/7, in Arabic and English — books the appointment, and never takes a day off.

2,000+
Appointments booked through Anaya
AED 1M+
Patient revenue generated for clinics
7% 18%
Enquiry-to-booking conversion

Patients don't leave voicemails. They call the next clinic.

40% of patients reach out after your clinic's operating hours. By the time your staff responds, they've already booked the appointment at the next clinic.

12am9am — 8pm12amYour desk is open40%of patients get in touch while you are closed — Anaya answers all of them
When patients actually call and message, against staffed front-desk hours

A chatbot answers questions. Anaya books patients.

She's trained on your services, prices, and hours — a receptionist that happens to be AI, not a widget on your website.

  • Trained on your clinic's data
  • Your approved scripts only
  • Books into your calendar
  • Knows your doctors and rooms

Your receptionist clocks out at 8. Anaya doesn't.

A third of patients call and message after you close — evenings, weekends, Ramadan. Anaya answers every one and books the morning slot.

  • Nights, weekends, Ramadan
  • Books next-day availability
  • Urgent cases escalated by your rules
  • Morning summary in your dashboard

Your patients speak Arabic and English. So does Anaya.

Every caller and every message is answered in their own language, in the tone a medical front desk should use.

  • Arabic and English
  • Switches to the patient's language
  • Medical front-desk tone
  • Same on phone and WhatsApp

No sick days. No missed messages. No double-bookings.

On calls and WhatsApp, Anaya checks real-time availability, confirms the slot, sends the reminder, and refills the ones who cancel.

  • Real-time availability
  • No double-bookings
  • 24h + 2h reminders
  • Cancellations refilled from your waitlist

Anaya doesn't replace your receptionist. It ends the busywork.

She takes the repetitive calls and messages so your team can look after the patients in the clinic.

  • Repetitive calls handled
  • Complex cases escalated
  • Full transcript every time
  • You can pause or adjust anytime

No guessing. No medical advice. No surprises.

Off-script, she hands the patient to your team with the full conversation — or takes a clean message. Nothing reaches a patient you didn't approve: you sign off on her answers, adjust her anytime, and decide what counts as urgent.

PatientAnayayour scriptsknows itdoes notBooks itconfirmed + reminderHands to your teamfull transcript
Every conversation ends in a booking or a human

What changed for clinics on Anaya

30+ WhatsApp leads lost a day. Now zero.

Zyva Clinics was losing over 30 leads a day to unanswered WhatsApps — 54 in a single day when the receptionist was out. Since adding Anaya, every message gets a reply in seconds, even at midnight. The team logs in each morning to booked consultations, not a backlog of leads who’ve already moved on.

30+ 0
Missed WhatsApp leads per day
5% 12%
Enquiry-to-booking conversion
54
Messages missed in one day, before Anaya

From morning catch-up to confirmed bookings.

Smile Story was dropping 5 to 7 leads every day — patients who messaged after hours and never heard back. With Anaya replying to every WhatsApp within 30 seconds around the clock, they now miss none. Mornings that started with a pile of overnight messages now start with appointments already confirmed.

5–7 0
Leads dropped per day
7.2% 15%
Enquiry-to-booking conversion
<30s
Reply time, around the clock
UAE-hosted data Arabic & English Works with your calendar Live in one day
04 Compliance

The fine for a chatbot that sends patient data abroad? AED 700,000. Yours, not theirs.

Most AI tools route your patients’ WhatsApps through servers in the US or Europe. Under UAE law, that’s your violation — the regulator fines the clinic, not the software company. Anaya never lets patient data leave the UAE, so the question never comes up.

AED 500–700k
The fine when a clinic’s patient data is processed abroad — per violation
Your license
What DoH/DHA can suspend after a failed data audit
0
Patient records Anaya stores outside the UAE

Anaya keeps every patient conversation on UAE soil.

  • Processed, stored, and backed up in the UAE — no offshore copy exists
  • Every access logged, MFA-gated, role-restricted
  • Real patient data never touches our test systems

Built by FloBiz.

FloBiz builds software for small and medium businesses, and serves more than 500,000 customers every month. Anaya is that same engineering pointed at the one thing a clinic cannot afford to get wrong — answering the patient.

flobiz.in →
500,000+
Customers served every month
2019
Building for SMBs since
UAE & India
Local teams, UAE-hosted patient data, and a company that will still be here next year

Backed by

Peak XV PartnersElevation CapitalGreenoaksBEENEXTThink Investments

Live in one business day. No hardware, no developer.

A 15-minute setup call, then Anaya answers your phone and WhatsApp. You approve the tone before she goes live.

Step 01

15-minute call

Your services, hours, languages, and the questions your desk hears most.

Step 02

We set up, you approve

Listen to test calls and messages and sign off on the tone before she goes live.

Step 03

Live

She answers, books, and reminds — you watch every conversation in one dashboard.

Get Anaya for your clinic at 1/3 the cost of a receptionist.

Plans start at AED 1,000 a month, with setup included and no per-call or per-minute charges. Free for 30 days, cancel anytime.

from AED 1,000 / month
Setup included30-day trialCancel anytimeUnlimited calls
See pricing →

Your front desk — phone and WhatsApp — open 24/7, starting tomorrow.