WhatsApp answering for UAE clinics | heyAnaya
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Missed callsAfter-hoursNo-showsWhatsAppFollow-ups

On WhatsApp, patients expect an answer in minutes, not hours.

Anaya is the AI receptionist that replies to every WhatsApp in 30 seconds — and answers your phone too — booking patients from the chat before they message another clinic.

Without Anaya2 hours to replyBooked elsewhereWith Anaya30 secBooked with youTime from the patient's first message
Reply time, measured from the patient's first message

How Anaya handles it

  • 01

    Replies in about 30 seconds, day or night.

  • 02

    Answers the questions patients ask before they book.

  • 03

    Books straight from the chat.

  • 04

    Hands complex conversations to your team with the full history.

No guessing. No medical advice. No surprises.

Off-script, Anaya hands the patient to your team with the full conversation — or takes a clean message.

What changed for clinics on Anaya

30+ WhatsApp leads lost a day. Now zero.

Zyva Clinics was losing over 30 leads a day to unanswered WhatsApps — 54 in a single day when the receptionist was out. Since adding Anaya, every message gets a reply in seconds, even at midnight. The team logs in each morning to booked consultations, not a backlog of leads who’ve already moved on.

30+ 0
Missed WhatsApp leads per day
5% 12%
Enquiry-to-booking conversion
54
Messages missed in one day, before Anaya

From morning catch-up to confirmed bookings.

Smile Story was dropping 5 to 7 leads every day — patients who messaged after hours and never heard back. With Anaya replying to every WhatsApp within 30 seconds around the clock, they now miss none. Mornings that started with a pile of overnight messages now start with appointments already confirmed.

5–7 0
Leads dropped per day
7.2% 15%
Enquiry-to-booking conversion
<30s
Reply time, around the clock
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Hear Anaya on your own clinic’s calls this week.