On WhatsApp, patients expect an answer in minutes, not hours.
Anaya is the AI receptionist that replies to every WhatsApp in 30 seconds — and answers your phone too — booking patients from the chat before they message another clinic.
How Anaya handles it
- 01
Replies in about 30 seconds, day or night.
- 02
Answers the questions patients ask before they book.
- 03
Books straight from the chat.
- 04
Hands complex conversations to your team with the full history.
No guessing. No medical advice. No surprises.
Off-script, Anaya hands the patient to your team with the full conversation — or takes a clean message.
What changed for clinics on Anaya

30+ WhatsApp leads lost a day. Now zero.
Zyva Clinics was losing over 30 leads a day to unanswered WhatsApps — 54 in a single day when the receptionist was out. Since adding Anaya, every message gets a reply in seconds, even at midnight. The team logs in each morning to booked consultations, not a backlog of leads who’ve already moved on.

From morning catch-up to confirmed bookings.
Smile Story was dropping 5 to 7 leads every day — patients who messaged after hours and never heard back. With Anaya replying to every WhatsApp within 30 seconds around the clock, they now miss none. Mornings that started with a pile of overnight messages now start with appointments already confirmed.
