AI receptionist for fertility clinics in the UAE | heyAnaya
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Missed callsAfter-hoursNo-showsWhatsAppFollow-ups

Fertility patients need discretion and a fast answer. Anaya gives both.

Anaya is the AI receptionist that answers every fertility call and message immediately and privately, any hour, in Arabic and English — and escalates the sensitive ones to your team.

A patient who doesn't hear back quickly doesn't call twice. She quietly books a consultation somewhere else — often late at night, when your desk is closed.

23:40 — your clinic is closed“Is it too late to ask about IVF costs?”private30 seconds later“Not at all — here is what a first consultation covers. Shall I book you in?”Answered in her own language, and never guessed at
Late-night enquiries answered in seconds, in private

Built for fertility care.

  • 01

    Immediate, private replies on phone and WhatsApp, at any hour.

  • 02

    A careful, warm tone — never clinical, never cold.

  • 03

    Books consultations and cycle-related visits.

  • 04

    Gentle reminders that respect the patient's privacy.

  • 05

    Never guesses on sensitive questions — escalates them to your team.

No guessing. No medical advice. No surprises.

Off-script, Anaya hands the patient to your team with the full conversation — or takes a clean message.

What changed for clinics on Anaya

30+ WhatsApp leads lost a day. Now zero.

Zyva Clinics was losing over 30 leads a day to unanswered WhatsApps — 54 in a single day when the receptionist was out. Since adding Anaya, every message gets a reply in seconds, even at midnight. The team logs in each morning to booked consultations, not a backlog of leads who’ve already moved on.

30+ 0
Missed WhatsApp leads per day
5% 12%
Enquiry-to-booking conversion
54
Messages missed in one day, before Anaya

From morning catch-up to confirmed bookings.

Smile Story was dropping 5 to 7 leads every day — patients who messaged after hours and never heard back. With Anaya replying to every WhatsApp within 30 seconds around the clock, they now miss none. Mornings that started with a pile of overnight messages now start with appointments already confirmed.

5–7 0
Leads dropped per day
7.2% 15%
Enquiry-to-booking conversion
<30s
Reply time, around the clock
UAE-hosted data Arabic & English Works with your calendar Live in one day

Hear Anaya on your own clinic’s calls this week.