Patient follow-ups and recalls for UAE clinics | heyAnaya
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Your easiest booking is a patient you've already treated.

Anaya is the AI receptionist that sends recalls and post-visit check-ins on WhatsApp and SMS, answers the reply, and books the return visit.

Visit6 months later“Time for a check-up?”sent on WhatsAppRebookedRuns automatically for every patient you have treated
Every treated patient, brought back on schedule

How Anaya handles it

  • 01

    Scheduled recalls and post-visit check-ins.

  • 02

    Messages in the patient's own language.

  • 03

    Books the return visit straight from the reply.

  • 04

    Flags anything clinical for your team.

No guessing. No medical advice. No surprises.

Off-script, Anaya hands the patient to your team with the full conversation — or takes a clean message.

What changed for clinics on Anaya

30+ WhatsApp leads lost a day. Now zero.

Zyva Clinics was losing over 30 leads a day to unanswered WhatsApps — 54 in a single day when the receptionist was out. Since adding Anaya, every message gets a reply in seconds, even at midnight. The team logs in each morning to booked consultations, not a backlog of leads who’ve already moved on.

30+ 0
Missed WhatsApp leads per day
5% 12%
Enquiry-to-booking conversion
54
Messages missed in one day, before Anaya

From morning catch-up to confirmed bookings.

Smile Story was dropping 5 to 7 leads every day — patients who messaged after hours and never heard back. With Anaya replying to every WhatsApp within 30 seconds around the clock, they now miss none. Mornings that started with a pile of overnight messages now start with appointments already confirmed.

5–7 0
Leads dropped per day
7.2% 15%
Enquiry-to-booking conversion
<30s
Reply time, around the clock
UAE-hosted data Arabic & English Works with your calendar Live in one day

Hear Anaya on your own clinic’s calls this week.